Terms and Conditions 68win — Platform Usage Guidelines

Welcome to 68win, Malaysia's preferred online entertainment platform. These Terms and Conditions outline the rights, responsibilities, and obligations of all parties using the services provided by 68win through our official website 68win.pw and our mobile app.

By performing any of the following actions — registering a new account, logging in to an existing account, making a deposit, placing a bet, or simply browsing the platform's content — you are automatically deemed to have read, fully understood, and agreed to be bound by all terms set out in this document together with all related policies including Privacy Policy and Responsible Gaming Policy ours.

These terms take effect immediately from the date you register as a member and shall continue to apply for as long as your account remains active or until your account is terminated in accordance with the procedures set out in this document.

To register and use 68win's services, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above at the date of registration and throughout your use of the platform.
• Having full legal capacity to enter into a binding agreement under the laws of your country of residence.
• Not appearing on any list of individuals prohibited from using online gambling services by any relevant authority.
• Not registering on behalf of another person or corporate entity without written authorisation from 68win.
• Acting in your own personal capacity and not as an agent, intermediary, or representative of any third party.

68win reserves the right to request proof of age and identity at any time. Accounts found to be owned by underage individuals will be terminated immediately and all associated funds will be returned or handled in accordance with our policy.

Each member is permitted to hold one account only on the 68win platform. Registering multiple accounts using the same name, phone number, email address, or payment method is strictly prohibited and may result in all associated accounts being suspended or terminated.

During registration, you are required to provide information that is truthful, accurate, current, and complete. The details you must provide include:

• Full name as shown on a valid identification document.
• An active and reachable mobile phone number.
• A valid and active email address.
• Bank account details for withdrawal of winnings.

68win reserves the right to verify all information provided through the Know Your Customer (KYC) process. This verification process may require you to submit a copy of your identification document such as your MyKad, passport, or other relevant documents. Accounts that fail to pass the KYC check within the designated period may have their withdrawal functionality restricted until verification is complete.

68win supports a variety of popular local payment methods in Malaysia to facilitate deposit and withdrawal transactions. Available methods include FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and several other methods that may be added from time to time.

General deposit conditions:

• The minimum deposit per transaction is RM10 unless otherwise stated in the relevant promotional terms.
• All deposits must be made through an account or payment method registered in the member's own name. Deposits via third-party accounts are not permitted.
• Deposited funds will be credited to your 68win account within minutes once payment confirmation is received.

General withdrawal conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals may only be made to a bank account or digital wallet registered in the same name as the member's 68win account.
• Withdrawal requests are processed within 5 to 15 minutes during standard operating hours. During peak periods, processing times may be slightly longer.
• 68win reserves the right to conduct security checks before approving any withdrawal that exceeds a specified limit.

All transactions on 68win are processed in Malaysian Ringgit (MYR). 68win is not responsible for any currency conversion fees or additional charges imposed by your bank or third-party payment service providers.

68win offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, free spins, cashback, and exclusive VIP program offers. All bonuses are subject to wagering requirements and specific terms stated in each respective promotional offer.

General bonus usage conditions:

• Bonuses may only be claimed once per promotion unless otherwise stated.
• Wagering requirements (rollover) must be fulfilled before any winnings derived from bonus funds can be withdrawn. The rollover requirement for each bonus is clearly stated in the relevant promotion's terms.
• Bonuses are non-transferable to other members and have no direct redeemable cash value.
• 68win reserves the right to void any bonus claimed using false information, multiple accounts, or any method deemed fraudulent.
• The bonus validity period is as stated in the relevant promotion's terms. Unused bonuses that expire within the stipulated period will be automatically forfeited.
• Certain games may contribute at different rates towards bonus rollover requirements. A full list of game contribution rates is available on our promotions page.

All games available on the 68win platform — including video slots, Live Casino, Fish Shooting Games, and Sports Betting — use a Random Number Generator (RNG) independently audited by recognised international certification bodies. This ensures every game outcome is entirely random and free from any manipulation.

• All game results are final and non-disputable unless there is substantial evidence of a technical error verified by the 68win team.
• In the event of a technical disruption during an active game, 68win will refund the relevant wager to the member's account based on valid system records.
• The RTP (Return to Player) value for each game is as specified by the respective game provider and has been verified by the regulatory authority.
• Members are responsible for understanding the rules of each game before playing. Game guides and rules are available within each game's interface.

For Sports Betting, all displayed odds are in decimal format and may change in line with market conditions. Confirmed bets cannot be cancelled. Minimum and maximum bet limits for each market are stated in the Sports Betting section of our platform.

To maintain a fair and safe gaming environment for all members, the following actions are strictly prohibited on the 68win platform:

• Registering or using more than one account simultaneously.
• Using automation software, bots, scripts, or any other technical tools to gain an unfair advantage in games.
• Exploiting any bugs, technical errors, or system vulnerabilities on the platform to gain unauthorised advantage.
• Engaging in any form of money laundering or suspicious financial activity through the platform.
• Sharing your account login credentials with others or allowing another person to use your account.
• Cheating, threatening, or harassing other members or 68win staff through any communication channel.
• Abusing the customer support system with false complaints or unfounded claims.
• Conducting repeated deposit and withdrawal transactions with the intent to manipulate bonus conditions.

Your account security is a shared responsibility between you as a member and 68win as the platform. While we implement the highest-level security measures including 256-bit SSL encryption and two-factor authentication (2FA), you also play an important role in keeping your account secure.

Member security responsibilities:

• Use a strong, unique password for your 68win account — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Never share your password or OTP code with anyone, including 68win staff. Our support team will never ask for your password.
• Enable two-factor authentication (2FA) through your account security settings for added protection.
• Log out of your account after each session, especially when using a shared device.
• Report to the 68win support team immediately if you suspect your account has been accessed without authorisation.

68win shall not be held responsible for any losses arising from a member's negligence in safeguarding their own login credentials.

68win is committed to protecting the privacy and personal data of all our members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, processing, and storage of your personal data is carried out in accordance with Privacy Policy our detailed.

• Your personal data is collected solely for the purposes of platform service delivery, identity verification, payment processing, and account-related communications.
• 68win will not sell or disclose members' personal data to third parties for marketing purposes without explicit consent from the member concerned.
• Data may be shared with regulatory authorities or law enforcement when required to do so by applicable law.
• You have the right to access, correct, or request the deletion of your personal data by contacting our support team.

Whether at a member's request or on 68win's initiative, an account may be terminated under the following circumstances:

Termination at member's request: You may request account closure at any time by contacting our support team. Before the account is closed, all pending bonus wagering requirements will be forfeited and any eligible cash balance will be processed for withdrawal in accordance with standard policy.

Termination initiated by 68win: 68win reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Violation of any terms stated in this document.
• Confirmation that the member is a minor.
• Activity suspected of fraud, money laundering, or other security concerns.
• Multiple account registrations by the same individual.
• Members who have registered for a self-break or self-exclusion programme through any recognised gambling platform.

68win provides this platform on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee that our services will be free from interruptions, errors, or technical issues at all times.

• 68win shall not be held responsible for any losses arising from technical disruptions, system maintenance, or circumstances beyond our control.
• 68win is not liable for any indirect, consequential, or punitive losses incurred by members under any circumstances.
• 68win's maximum liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days preceding the claim.

Online gambling involves the risk of losing money. Please play responsibly and never bet with money you cannot afford to lose. If you need help with gambling addiction, visit the Responsible Gaming ours.

68win reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time in response to operational requirements, legal changes, or platform improvements.

Any material amendments will be communicated to members via their registered email or in-platform notification at least 7 days before such amendments take effect, except where immediate amendments are required for security or legal compliance reasons.

• Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.
• If you do not agree with the amended terms, you have the right to terminate your account before the effective date of the amendment.
• The last updated date of this document is always displayed at the top of this page for your reference.